At Thanmayi Couture, we respect your privacy and are committed to protecting the personal information you share with us.

Who We Are

Thanmayi Couture Door No. G2, DRR Apartments, Vidyanagar, Chendodu Village, Kota Mandal, Tirupati District 524413, Andhra Pradesh, India

Email: orders@thanmayicouture.com Phone: +91 6304 370463

Information We Collect

When you place an order or contact us, we collect:

  • Your name
  • Billing and delivery address
  • Email address
  • Phone number
  • Order history

When you browse our website, we may automatically collect your IP address, browser type, device information, and pages viewed.

Payment Information

All payments are processed securely through Razorpay, a licensed payment gateway.

We do not collect, see, or store your card number, UPI PIN, CVV, or net banking password at any point. This information is handled entirely by Razorpay and your bank.

How We Use Your Information

We use your information to:

  • Process and deliver your order
  • Send order confirmations and delivery updates
  • Respond to your questions and support requests
  • Process returns and refunds
  • Improve our products and website
  • Send offers and new collection updates, if you have opted in

Sharing Your Information

We share your information only where necessary:

  • Courier partners — your name, address, and phone number, so your order can be delivered
  • Razorpay — to process your payment
  • Our hosting provider — where our website and order records are stored

We do not sell, rent, or trade your personal information to anyone.

We may disclose information if required by law or by a valid order from a government authority.

Cookies

Our website uses cookies to keep items in your shopping cart, remember your preferences, and understand how visitors use the site. You can disable cookies in your browser settings, though some parts of the site may not work properly if you do.

Data Security

We use SSL encryption on our website, and access to customer records is limited to authorised staff. While we take reasonable steps to protect your data, no method of transmission over the internet is completely secure.

How Long We Keep Your Data

We retain order records for as long as required for accounting, tax, and legal purposes. You may ask us to delete your account information at any time, subject to these obligations.

Your Rights

You may contact us at any time to:

  • Ask what information we hold about you
  • Correct information that is wrong
  • Request deletion of your information
  • Unsubscribe from our marketing messages

Write to us at orders@thanmayicouture.com and we will respond within a reasonable time.

Marketing Messages

If you have subscribed, we may send you updates about new arrivals and offers by email or WhatsApp. You can opt out at any time by replying STOP or clicking unsubscribe.

Children’s Privacy

Our website is not intended for children under 18. We do not knowingly collect information from children. Our children’s clothing is intended to be purchased by adults.

Changes to This Policy

We may update this policy from time to time. The revised version will be posted on this page with a new date.

Contact Us

For any privacy-related question, please write to orders@thanmayicouture.com or call +91 6304 370463.